Difference between revisions of "Wireless Troubleshooting"
From The University of Akron Support Wiki
m (HOWTO:Wireless Troubleshooting moved to Wireless Troubleshooting) |
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#Remove all existing Sony and Intel wireless software from the computer | #Remove all existing Sony and Intel wireless software from the computer | ||
#Restart Computer | #Restart Computer | ||
| − | #Install newest version of the Intel ProSet driver/utility from their site see:[[HOWTO:Wireless]] | + | #Install newest version of the Intel ProSet driver/utility from their site see:[[HOWTO:Wireless Setup]] |
#Restart Computer | #Restart Computer | ||
#Verify that the wireless card has started without any issues or resource conflicts via Device Manager | #Verify that the wireless card has started without any issues or resource conflicts via Device Manager | ||
| − | #Configure according to [[HOWTO:Wireless]] | + | #Configure according to [[HOWTO:Wireless Setup]] |
===Not able to connect to the Internet, but completes authenication.=== | ===Not able to connect to the Internet, but completes authenication.=== | ||
Perform the following steps. | Perform the following steps. | ||
Revision as of 16:48, 25 July 2006
This page is intended for the Unviserity of Akron technical support staff. If you are a student and require assistance in setting up a wireless profile for campus, please see Wireless
Known Issues
Sony Vaio Laptops
Sony installs a very stripped down version of the Intel Proset Utility. Because of this, it is crippled in that you cannot access the authenication/profile settings of the Proset Utility. To overcome this please follow the following steps.
- Remove all existing Sony and Intel wireless software from the computer
- Restart Computer
- Install newest version of the Intel ProSet driver/utility from their site see:HOWTO:Wireless Setup
- Restart Computer
- Verify that the wireless card has started without any issues or resource conflicts via Device Manager
- Configure according to HOWTO:Wireless Setup
Not able to connect to the Internet, but completes authenication.
Perform the following steps.
- Start>Run>"cmd"
- C:>ipconfig
- If the IP begins with 169.0.0.1 or is a non Univserity subnet (not 130.101.xxx.xxx) please see TCP/IP settings.
