Webtma

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Notice.png Important Guidelines
  • If you have not been setup in the system, contact the Physical Facilities Service Center (x7450) to request access.
  • When logging into WebTMA, make sure the client is UA.

Navigate to the application by using any of the following methods:

  1. Open your web browser and enter the following web address: https://pfoc.uanet.edu/webtma
  2. Open your web browser and enter the following web address: http://www.uakron.edu/pfoc and click on the link - Submit Work Request.

If you have been setup in the WEbTMA system you can enter your UanetID and password that has been assigned.

Notice.png NOTE:
Contact the Physical Facilities Service Center at extension 7450 if you need to be setup in the WebTMA system.
  1. Login ID = your UAnetID (for example – smf)
  2. Password = this will be issued by Physical Facilities during initial setup
  3. Client = UA
  4. Click the Log In button.

You may leave the Login ID and password field blank and simply enter the Client (UA). However, the benefit of logging in with your UAnetID and password is that certain fields will auto-complete, and you (the requestor) will be the only one that can view your work request.

After the Requester Page loads you will notice the Request Date, Request Time, Phone No., Requester Name, and Requester E-mail fields are automatically entered for you.

Enter a description of the work which is being requested. The following fields are all optional: Request Copy to: Enter the email address for anyone you wish to be copied on the request. If entering multiple email address, separate them with a semi-colon.

  • Account: Enter the speed type for the account you wish to charge. This is the 6-digit account code (for example 200704).
  • Department: Select the department number from the drop-down list. The departments are listed in order by the department number. Therefore, if you do not know your department number code it may be best to leave this field blank.
  • Repair Center: This field will default in.
  • Location Id: If known, enter the building abbreviation followed by a dash (-) and the room number. For example, Bierce Library room number 52B would be entered as “LIB-52B”. After entering the location ID hit the TAB key and the following fields

will automatically be entered (based upon the Location ID entered): Facility, Building, Area#, and Description.

  • Facility: If the Location ID is entered, this field will automatically be filled in and there will be no need to enter this information. Otherwise, to select the facility, follow the instructions below:
  1. Click the down arrow for the Facility field.
  2. On the far left side of the screen click the plus sign (+) next to The University of Akron.
  3. There will be 3 entries listed in the center of the screen – Akron Campus, Distance Learning, and Wayne College. To select a campus, double-click the appropriate entry.
  • Building: If the Location ID is entered, this field will automatically be filled in and there will be no need to enter this information. Otherwise, to select the building, follow the instructions below:
  1. Click the down arrow for the Building field.
  2. On the far left side of the screen click the plus sign (+) next to the campus.
  3. All of the buildings for the campus will be listed on the left side of the screen. Click the plus sign (+) next to the appropriate building.
  4. Next, the building name will appear in the center of the screen. To select the building, double-click on the building name.
  • Area#: If the Location ID is entered, this field will automatically be filled in and there

will be no need to enter this information. Otherwise, enter the room number where the work is to occur.

  • Description: The description will default in based upon the building and area#. The description information cannot be modified – leave this field as is. Additional Comments: Enter any additional comments, if applicable.


7. Below is an example of a work request with the information filled in:


8. Click the button.

9. Your screen should refresh and a message should appear above the Request Date indicating the request has been sent and the request number.

Message indicating the request has been submitted and the request number assigned.

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Work Order Request The University of Akron

Instructions: 10. When finished, click the Logout link.


Logout of the WebTMA system. Page 6 of 10

©2006 by The University of Akron 09/15/2006

Work Order Request The University of Akron

View/Browse Work Requests

Instructions: 1. Follow the instructions provided at the beginning of this document to log into the WebTMA system.

2. To browse requests, click the Browse tab.

Click the Browse tab to browse work orders.


3. All open requests are listed. To view the details for a request, double-click on the request.




4. To view other requests/work orders, click the down arrow for Open Requests and select the desired status. The options available are: Open Requests, Open Work Orders, Closed Work Orders, Rejected Requests, and Reservation Requests.




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Instructions: 5. When finished, click the Logout link.


Logout of the WebTMA system.


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Work Order Request The University of Akron

View the Status of a Request/Work Order Instructions: 1. Follow the instructions provided at the beginning of this document to log in to the WebTMA system.

2. To view the status, click the Status tab.

Click the Status tab to view the status.


3. Enter either the Request # or the Work Order # and click the button.


NOTE: If you do not know the Request# or Work Order# use the Browse tab

(as detailed in the previous section) to locate the appropriate number.


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Work Order Request The University of Akron

Instructions: 4. The specified request, or work order, is displayed.



5. When finished, click the Logout link in the upper right corner.

Logout of the WebTMA system.



For questions regarding Physical Facilities work orders, please contact the Physical Facilities Service Center at: (330) 972-7450

For questions regarding this tutorial, please e-mail Software Training Services at: