VPN Setup

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Note: VPN sessions are limited to 240 minutes, then the session disconnects. Users can have their computers set to auto-reconnect.

If you experience issues with the host "vpn.uakron.edu" try using "". Note that with "" you will only have access to on campus resources. External sites/systems will not function (ie: AIM, Google, youtube,etc).

There are known issues with this setup in regards to some library systems (such as OhioLink and Oreilly Books Online). These issues are being reviewed by our networking teams.

Virtual Private Network is a connection that emulates that you are connected to network you are actually not connected to. This is useful in obtaining network drives such as the H: drive or accessing the Library resources.




Instructions for connecting to the VPN with Vista can be found here: Cisco VPN Client


  1. Go to the Start button and double-click Control Panel
  2. Select Network Connection (if not show click switch to classic view)
  3. On the top left hand corner click Create new network connection
  4. Click the Next button in the new window
  5. Then click the option for Connect to the network at my workplace and click the Next button
  6. Then click the option for Virtual Private Network and click the Next button
  7. Type UAkron VPN for the company name and click the Next button
  8. Then click the option for Do not dial the initial connection and click the Next button
  9. Type the following for the host name and click the Next button
  10. Then choose your option for Create this connection for and click the Next button
  11. Click the box that says Add a shortcut to this connection on the desktop so you can access this easily
  12. Then click the Finish button

  1. Alternately if you are able to enable a "DMZ" on your router, you may try that as well.

This may or may not fix the issue. In some cases this trick has shown to work.


  1. Open My Computer then Control Panel then Network and Dial-Up Connections
  2. Open Make New Connection
  3. Click Next
  4. Select Connect to a private network through the Internet
  5. Click Next
  6. Select Do not dial the initial connection
  7. Click Next
  8. Type the following in the box
  9. Click Next
  10. Type in UAnet VPN in the first box
  11. Click on Add a shortcut to my desktop
  12. Click Finish


  1. Click 'Start' then 'Settings' then 'Control Panel.'
  2. Once you are there, open 'Add/Remove’ Programs' then click on the 'Windows Setup' tab.
  3. Double-click on the word 'Communications' in the scroll box (if you uncheck 'Communications' you are going to have some serious problems; so if you do that by accident, click the 'Cancel' button).
  4. Once the 'Communications' window is open, scroll all the way down in the scroll box and click on the box next to 'Virtual Private Networking' only if it is not already check marked.
  5. Click 'OK' then click 'OK' again.
  6. If VPN was not already installed, it will now proceed to install it.
  7. At this point, it may ask for the Windows CDROM; if you don't have it handy, you may try to type in c:\windows\options\cabs or c:\windows\options\install or c:\windows\system when it asks where to look for the files.
  8. If this does not work, then you must get a hold of a Windows CDROM, for your version of Windows, to continue the install.
  9. Open 'My Computer' then 'Dial-Up Networking.'
  10. Open 'Make New Connection'
  11. Type in UAnet VPN in the first box
  12. Click on the arrow under 'Select a device:'
  13. Select 'Microsoft VPN Adapter'.
  14. Click 'Next'
  15. Type in vpn.uakron.edu in the box
  16. Click 'Next'
  17. Click 'Finish'
  18. Right-click on 'UAnet VPN' and then 'Create Shortcut'
  19. Click 'Yes'

All versions

You should now have an icon on the desktop that says 'UAnet VPN' somewhere in the name.

  1. To use VPN, you must first logon to the Internet (doesn't have to be dial-up to UA), and then open the icon on your desktop that has 'UAnet VPN' somewhere in the name. It will ask for your 'User name' (this is your valid UAnet ID. It is also the beginning part of your University of Akron email address) and 'Password' (the password that goes with your UAnet ID).
  2. Click 'Connect' and it should do just that (sometimes it takes almost a minute).

Macintosh OSX

Note: You must have Mac OS 10.3 or later (10.2 does not work)

Tiger (10.4)

  1. Open the Internet Connect application which is located within the Applications folder
  2. Set up a new PPTP VPN connection as configured in the box below
  3. Make sure that the Internet application or web browser that will be used is not running before connecting to the VPN server
  4. You can connect to the VPN server by selecting Connect under the status menu as demonstrated
  5. Start the Internet application or web browser after connecting to the VPN server
VPN (PPTP) configuration:
  * Configuration: UA VPN
  * Server address:
  * Acount Name: your uanet id
  * Password: your uanet password
  * Check "Show VPN status in menu bar"
Note: If the VPN is stuck in L2TP you must go to File and select New VPN Connection and there you are able to change it to PPTP

Leopard (10.5)

  *Choose  > Apple > System Preferences > click Network
  *Click Add (+) at the bottom of the network connection services list 
  *For Interface Select VPN
  *VPN Type:  PPTP
  *Service Name:  UA Akron VPN
  *Select Create
  *Configuration:  Default
  *Server Address:
  *Account name:  UAnet ID
  *Select Authentication Settings > type UAnet ID password
  *Select Show VPN Status in Menu Bar
  *Click Connect

Note: If you are able to connect to the VPN but still can not access the on campus files follow these steps:

Select the advanced tab in your VPN settings.

Make sure to check the box to forward all traffic through the VPN


Ubuntu Linux

Please see instructions for configuring the VPN client for Ubuntu Linux

KDE / KNetworkmanager

Please see instructions for configuring the VPN client for KDE / KNetworkmanager

Command Line

If you would like to connect to the VPN using the command line please make sure that you have the following:

  • TUN/TAP compiled in your kernel or as a module. If you compiled it into the kernel, please install the new kernel and restart before continuing.
Device Drivers  --->
  Networking support  --->
    [*] Universal TUN/TAP device driver support
  • If you compiled it as a module, please issue the following command
# modprobe tun
  • VPNC installed in your system. It is highly recommended that you use your distribution's native package management utility to ensure a proper setup, Gentoo users will want to do the following
# emerge vpnc

VPNC can utilize more than one config file, this is beyond the scope of the article, please see the manpage for VPNC for more information. Edit /etc/vpnc/default.conf

File: /etc/vpnc/default.conf
IPSec gateway vpn.uakron.edu
IPSec ID Zipnet
IPSec secret zippy
#Xauth username UANETID
#Xauth password yourpassword
Note: The location of the configuration file may be different than above.

If you wish, uncomment the last two lines and replace 'UANETID' and 'yourpassword' with your UAnetID and password.

Note: It is not recommended that you put your credentials in a cleartext file. If you do so, you do it at your own risk.

As root connect to the VPN with:

# vpnc

If you uncommented the username and password lines it should connect without prompting for further information, if not, enter your UAnetID and password. Look at your interfaces to ensure proper connectivity.

# ifconfig
... output omitted ...
tun0      Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
          inet addr:  P-t-P:  Mask:
          RX packets:1039 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1280 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:500
          RX bytes:556372 (543.3 Kb)  TX bytes:157374 (153.6 Kb)


Error Codes

Nearly all Errors are caused by software firewalls blocking connections to the VPN server.

If you receive an "Error 619", try this:

  1. Click Start, then run.
  2. Type 'cmd' at the prompt
  3. A black box should open up, at this point type in:
netsh int ip reset reset.txt

Adding Execptions

Mcafee Plus

For instructions on adding the VPN server to the execptions list on Mcafee Plus, CLICK HERE