VPN Setup

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Content.png Off campus resources
Our networking team has blocked access to external websites while using the VPN. You will only be able to access library resources, and webpages ending with uakron.edu and uanet.edu.
Notice.png Note:
PeopleSoft Access is not permitted through the VPN unless you have been granted prior permission and clearance. If you feel you need such access, please contact the support center (330/972.6888) to begin the request process

Virtual Private Network is a connection that emulates that you are connected to network you are actually not connected to. This is useful in obtaining network drives such as the H: drive or accessing the Library resources.



All versions

Greencheck.png Download VPN Software
Click here for VPN Access (Windows XP VISTA)

VPN Access (Windows)

All recent versions of windows should use the Cisco VPN Client to Connect to the VPN. It will automatically create the proper connection settings. For instructions on installing the Cisco VPN Client, Click Here.

Legacy Install

If, you would not like to use the Cisco VPN Client, you can Click Here to view the VPN Legacy setup instructions. Note that Windows Vista MUST use the Cisco VPN Client

Macintosh OSX

Content.png Notice
You must have Mac OS 10.3 or later (10.2 does not work)

Tiger (10.4)

  1. Open the Internet Connect application which is located within the Applications folder
  2. Set up a new PPTP VPN connection as configured in the box below
  3. Make sure that the Internet application or web browser that will be used is not running before connecting to the VPN server
  4. You can connect to the VPN server by selecting Connect under the status menu as demonstrated
  5. Start the Internet application or web browser after connecting to the VPN server
VPN (PPTP) configuration:
  * Configuration: UA VPN
  * Server address:
  * Acount Name: your uanet id
  * Password: your uanet password
  * Check "Show VPN status in menu bar"
Content.png Notice
If the VPN is stuck in L2TP you must go to File and select New VPN Connection and there you are able to change it to PPTP

Leopard (10.5)

  *Choose  > Apple > System Preferences > click Network
  *Click Add (+) at the bottom of the network connection services list 
  *For Interface Select VPN
  *VPN Type:  PPTP
  *Service Name:  UA Akron VPN
  *Select Create
  *Configuration:  Default
  *Server Address:
  *Account name:  UAnet ID
  *Select Authentication Settings > type UAnet ID password
  *Select Show VPN Status in Menu Bar
  *Click Connect

Note: If you are able to connect to the VPN but still can not access the on campus files follow these steps:

Select the advanced tab in your VPN settings.

Make sure to check the box to forward all traffic through the VPN


Ubuntu Linux

Please see instructions for configuring the VPN client for Ubuntu Linux

KDE / KNetworkmanager

Please see instructions for configuring the VPN client for KDE / KNetworkmanager

Command Line

If you would like to connect to the VPN using the command line please make sure that you have the following:

  • TUN/TAP compiled in your kernel or as a module. If you compiled it into the kernel, please install the new kernel and restart before continuing.
Device Drivers  --->
  Networking support  --->
    [*] Universal TUN/TAP device driver support
  • If you compiled it as a module, please issue the following command
# modprobe tun
  • VPNC installed in your system. It is highly recommended that you use your distribution's native package management utility to ensure a proper setup, Gentoo users will want to do the following
# emerge vpnc

VPNC can utilize more than one config file, this is beyond the scope of the article, please see the manpage for VPNC for more information. Edit /etc/vpnc/default.conf

File: /etc/vpnc/default.conf
IPSec gateway vpn.uakron.edu
IPSec ID Zipnet
IPSec secret zippy
#Xauth username UANETID
#Xauth password yourpassword
Note: The location of the configuration file may be different than above.

If you wish, uncomment the last two lines and replace 'UANETID' and 'yourpassword' with your UAnetID and password.

Note: It is not recommended that you put your credentials in a cleartext file. If you do so, you do it at your own risk.

As root connect to the VPN with:

# vpnc

If you uncommented the username and password lines it should connect without prompting for further information, if not, enter your UAnetID and password. Look at your interfaces to ensure proper connectivity.

# ifconfig
... output omitted ...
tun0      Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
          inet addr:  P-t-P:  Mask:
          RX packets:1039 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1280 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:500
          RX bytes:556372 (543.3 Kb)  TX bytes:157374 (153.6 Kb)


Error Codes

Nearly all Errors are caused by software firewalls blocking connections to the VPN server.

If you receive an "Error 619", try this:

  1. Click Start, then run.
  2. Type 'cmd' at the prompt
  3. A black box should open up, at this point type in:
netsh int ip reset reset.txt

Adding Exceptions

Mcafee Plus

For instructions on adding the VPN server to the Exceptions list on Mcafee Plus,CLICK HERE

Norton (W/ Internet Security)

For instructions on adding the VPN server to the Exceptions list on Norton (W/ Internet Security), CLICK HERE

Windows Live OneCare

For instructions on adding the VPN exception to Windows Live OneCare click HERE



  • Double-click the ZoneAlarm icon in the System Tray
  • Click on Firewall in the left-hand toolbar area
  • Click on the Zones tab in the top right of the dialogue box. You should see your own computer's IP Address listed as in the Trusted Zone. You need the following as well...
  • Click on Add>> button and select range
  • In the Local Zone Properties dialogue box, click Add >>, range...
  • In the Trusted Zone specify:
 o IP Address
 o     ..
 o Description UA Trusted
  • Click OK