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Revision as of 17:16, 2 October 2008 by Mrb3 (Talk | contribs) (added checklist)

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Exclaim.png Critical!
The University of Akron will never e-mail you and ask you to disclose or verify your UA password. If you receive a suspicious e-mail with a link to update your account information, do not click on the link--instead, report the e-mail to The University of Akron for investigation. Go to or call 330.972.6888
Notice.png Notice
Passwords expire every 180 days. You can reset the password yourself at or by contacting us

What is Phishing

From Wikipedia, the free encyclopedia

In computing, phishing is the criminally fraudulent process of attempting to acquire sensitive information such as user names, passwords and credit card details, by masquerading as a trustworthy entity in an electronic communication. Communications purporting to be from PayPal, eBay, Youtube or online banks are commonly used to lure the unsuspecting. Phishing is typically carried out by e-mail or instant messaging, and it often directs users to enter details at a website. Phishing is an example of social engineering techniques used to fool users

If your account has been deactivated due to Phishing

You must understand the following: 1) how to recognize phishing attacks 2) settings in webmail must be carefully reviewed, including signature, name, and reply- to address. 3) password must be changed and previous password cannot be reused.

If you need assistance with any of these points please contact or visit the ZipSupport Center.

Once you have understood these points, contact the ZipSupport Center to have your account reactivated.

Failure to follow any of these items may lead to their account being locked again.

Phishing targeting UA

Fraudulent Example

Legitimate Example