Difference between revisions of "Outlook Web App"

From The University of Akron Support Wiki
Jump to: navigation, search
 
Line 12: Line 12:
  
 
==If all else fails==
 
==If all else fails==
If you are unable to access the exchange web access site, you can still access your email by logging into http://webmail.uakron.edu.  For more information on using this system (The student webmail system), see [Webmail this article]
+
If you are unable to access the exchange web access site, you can still access your email by logging into http://webmail.uakron.edu.  For more information on using this system (The student webmail system), see [[Webmail |this article]]
  
You should also [Contact us] either by phone or by [http://www.uakron.edu/its/hoss/helpdesk/form.php submitting a request online]
+
You should also [[Contact us]] either by phone or by [http://www.uakron.edu/its/hoss/helpdesk/form.php submitting a request online]
  
 
[[Image:owa.JPG]]
 
[[Image:owa.JPG]]

Revision as of 00:59, 1 April 2008

Outlook Web Access

Faculty and staff members can access their email by logging into https://exchange.uanet.edu.

Problems Logging in

You must keep the "uanet\" in the login box. For example, if your UAnetID was 'uac34' you would login as:

    uanet\uac34

and use your normal password.

Another common cause of not being able to log in is that your password expired. The University of Akron has a 180 day password reset policy. If you suspect your password may be expired, Log into http://gozips.uakron.edu and login with your account as normal. You will be prompted to change your password. After changing your password, you should be able to log in to all services immediately.

If all else fails

If you are unable to access the exchange web access site, you can still access your email by logging into http://webmail.uakron.edu. For more information on using this system (The student webmail system), see this article

You should also Contact us either by phone or by submitting a request online

Owa.JPG