Letter to users who will be migrated:
Dear University of Akron Faculty/Staff:
Information Technology Services has begun the project to move our on premise Exchange email system to Exchange Online, a new “Cloud” based version of Microsoft’s Exchange email server.
Your email box is scheduled to migrate at 11:30pm this evening. In order to prepare for this migration, please ensure you close out any running Email Clients. If you forget to close these applications you might receive the following message below. You should re-launch your mail application to resync up with your Exchange Mailbox.
Upon restarting Outlook you will be prompted for your password (see screen shot below). Your email address should already be present, enter your password and select the checkbox to “Remember my credentials”. Click the OK button.
Outlook will open and you should see the message “Connected to Microsoft Exchange” in the bottom right corner of the Outlook window.
If you use a mobile device such as an iPhone or Android Phone you will have to manually modify your Exchange server settings and there are guides to do this at the following link [LINK] If you experience any trouble with your mail after the migration has occurred you should contact the Zip Support Desk and a member of their staff will assist you with your email issue.