Difference between revisions of "Office 365"

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==Office 365==
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== Introduction ==
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<p>The University provides Office 365 licenses to enrolled students, faculty, and staff. This page provides instructions on how to download, install, and setup Microsoft Office 365.
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<br>
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<br>
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Free training on Office 365 applications can be found at the [https://support.office.com/en-us/office-training-center Office 365 Training Center].</p>
  
'''under construct'''<br><br><br>
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== Installing Office 365 ==
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<p><center>Navigate to [https://login.microsoftonline.com login.microsoftonline.com] and use your <i>full</i> email address to login. (@zips.uakron.edu for students and @uakron.edu for faculty)<br>
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[[File:Installing O365 Step1.jpeg|600px]]
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</center><br></p>
  
'''Letter to users who will be migrated:'''<br><br>
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<p><center>If you have created a personal Microsoft account with your UA email, you may need to specify which account you wish to log in to.
<br>
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In this case, select the '''Work or school account'''. <br>
Dear University of Akron Faculty/Staff:
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[[File:Installing O365 Step2.jpeg|600px]]
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<br></center></p>
  
Information Technology Services has begun the project to move our on premise Exchange email system to Exchange Online, a new “Cloud” based version of Microsoft’s Exchange email server.<br><br>
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<p><center>Enter in your password and <i>sign in</i><br>
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[[File:Installing O365 Step3.jpeg|600px]]
Your email box is scheduled to migrate at '''11:30pm this evening'''. In order to prepare for this migration, please ensure you close any running Email Clients. If you forget to close these applications you might receive the following message. You should re-launch your mail application to re-sync your Exchange Mailbox. <br>
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<br></center></p>
  
[[image:Restart_outlook.png]]<br>
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<p><center>Once you are signed into your dashboard, select <i>Install Office</i> and run the installer.<br>
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[[File:Installing O365 Step4.jpeg|600px]]
Upon restarting Outlook you will be prompted for your password (see screen shot below).  Your email address should already be present, enter your password and  select the checkbox to '''“Remember my credentials”'''. Click the OK button.<br>
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<br></center></p>
  
[[image:enter_pswd.png]][[image:enter_instuc.png]]<br>
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{{Note|If nothing appears on your dashboard and you are a student or faculty member, please contact the [[Contact us|Help Desk]]}}
[[image:check_box.png]]<br><br>
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Outlook will open and you should see the message '''“Connected to Microsoft Exchange” '''in the bottom right corner of the Outlook window.<br>
 
[[image:connected.png]] <br><br><br>
 
 
If you use a mobile device such as an iPhone or Android Phone you will have to manually modify your Exchange server settings and there are guides to do this at the following<br>
 
link [LINK] <br>
 
  
If you experience any trouble with your mail after the migration has occurred you should contact the Zip Support Desk (330-972-6888) and a member of their staff will assist you with your email issue.
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==OneDrive==
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For information about Microsoft OneDrive, please visit our [[OneDrive|OneDrive Page]].
  
Sincerely,<br><br><br>
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== Office 365- Exchange/Outlook ==
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This page, [http://www.uakron.edu/training/mobilesetup.dot Setups]  has links on how to set up some of the more common e-mail clients, as well as Mozilla Thunderbird. As of now we have not updated the E-mail section of our wiki to reflect the migration as we want to wait until everything is done and ready to go so that we can provide the most thorough and accurate instructions.
  
==Known Issues==
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For most e-mail clients just entering your FULL e-mail address (ie. zippy@uakron.edu and not just zippy), along with your password will allow your authentication.
#
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NOTE: Thunderbird does not officially support the Exchange protocol, and is not actively maintained by the Mozilla Foundation.  It is recommended that user choose either MS Outlook (is free for fac/staff through Office 365) and can be downloaded [https://portal.microsoftonline.com/ here], or Apple Mail if using a Mac.
  
  
  
==FAQ's==
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=== Forwarding the Exchange Online Mailbox ===
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Use this link to gain [http://www.uakron.edu/dotAsset/a0a21d52-ee1d-4bc8-9394-dc91d08d3e64.pdf instructions]on forwarding the online mailbox
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[[Category:IT Services]]
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[[Category:Microsoft]]

Latest revision as of 13:01, 15 April 2020

Introduction

The University provides Office 365 licenses to enrolled students, faculty, and staff. This page provides instructions on how to download, install, and setup Microsoft Office 365.

Free training on Office 365 applications can be found at the Office 365 Training Center.

Installing Office 365

Navigate to login.microsoftonline.com and use your full email address to login. (@zips.uakron.edu for students and @uakron.edu for faculty)
Error creating thumbnail: Unable to save thumbnail to destination

If you have created a personal Microsoft account with your UA email, you may need to specify which account you wish to log in to.

In this case, select the Work or school account.

Error creating thumbnail: Unable to save thumbnail to destination

Enter in your password and sign in
Error creating thumbnail: Unable to save thumbnail to destination

Once you are signed into your dashboard, select Install Office and run the installer.
Error creating thumbnail: Unable to save thumbnail to destination

Note: If nothing appears on your dashboard and you are a student or faculty member, please contact the Help Desk


OneDrive

For information about Microsoft OneDrive, please visit our OneDrive Page.

Office 365- Exchange/Outlook

This page, Setups has links on how to set up some of the more common e-mail clients, as well as Mozilla Thunderbird. As of now we have not updated the E-mail section of our wiki to reflect the migration as we want to wait until everything is done and ready to go so that we can provide the most thorough and accurate instructions.

For most e-mail clients just entering your FULL e-mail address (ie. zippy@uakron.edu and not just zippy), along with your password will allow your authentication.

NOTE: Thunderbird does not officially support the Exchange protocol, and is not actively maintained by the Mozilla Foundation. It is recommended that user choose either MS Outlook (is free for fac/staff through Office 365) and can be downloaded here, or Apple Mail if using a Mac.


Forwarding the Exchange Online Mailbox

Use this link to gain instructionson forwarding the online mailbox