Nolij Troubleshooting

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Revision as of 16:29, 9 July 2012 by Mrb3 (Talk | contribs) (Nolij Causes my browser to freeze up)

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Below is a collection of some common troubleshooting items that our teams have encountered.

Nolij Troubleshooting

Nolij Causes my browser to freeze up

This is often a result of a Java issue on your computer. Follow the instructions to [Java|uninstall/reinstall Java].

Digital Signature has an error

If you see this window:

Error creating thumbnail: Unable to save thumbnail to destination

You should check the box that states "Always trust content from this publisher" and then click Run.


Nolij web cannot communicate with Java applet

Error creating thumbnail: Unable to save thumbnail to destination

If you receive this message, usually more than one error message referring to Java applet. You will need to uninstall all Java updates and reinstall the most current version. See the Java Page for Assistance

Object doesn't support this property or method

Error creating thumbnail: Unable to save thumbnail to destination

If you receive this message, there is a problem with Java on your computer.

To resolve this issue, follow the instructions to install/uninstall of Java.