Difference between revisions of "McAfee Endpoint"

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(New page: ==McAfee Endpoint Encryption== Safeboot must log on to safeboot machine boot machine once 12345 !!!?any support center user can sign on to any machine ==Getting Safeboot== Feb 1 all new ma...)
 
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==McAfee Endpoint Encryption==
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==About==
Safeboot
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McAfee Endpoint Encryption (or safeboot) is a [http://en.wikipedia.org/wiki/Full_disk_encryption Disk Encryption Software] that will replace PointSEC at the University of Akron.
must log on to safeboot machine
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boot machine once 12345
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!!!?any support center user can sign on to any machine
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==Getting Safeboot==
 
==Getting Safeboot==
Feb 1 all new machines -safeboot
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Beginning February 1 all new laptops and desktops will have safeboot automatically.  Current Desktops with no encryption software will be pushed Safeboot via [SMS] at a future date that has not been decided.  All laptops that currently have PointSEC will eventually be converted to Safeboot, though no mandatory date has yet been set. A Mac version should be available in "6 to 9 months" and will be deployed via SMS for MAC.
All desktoops all laptops no datte yet
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sms - silent
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{{Yellowbox|Voulenteer Safeboot Installations|Currently, Converting to safeboot is a vounlentary action.  If requested, Safeboot will be made available via your '''Run Advertised Programs''' icon found in the control panel. }}
IE window -users +
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  will change to uanet pass if diff
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When installing Safeboot, SMS will push a silent install of the software package.  An IE window will pop up requesting you to type in your PASSWORD.  Your Username will already be pre-filled in the form.  If you do not enter a password, a default password will be entered.  (12345).  Your password will be synced with the network.  If you do not enter a password matching your UAnetID password, it will be replaced with your current UAnetID password when the computer is connected with the network.
  nosso vista 64
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6 reboots ~ 2 days will remove pointsec
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There will be no forced reboots during the install process. 
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A Micro-Zone tech will remove PointSEC and begin the Safeboot install process.  Laptop users should expect the Zone Technician to have their laptops for several hours. 
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{{Bluebox|To Request Safeboot|To request Safeboot, [[Contact_us]] to create a support request.  You will recieve further instructions at that time.
 +
 
  
Microzone tech will come and remove
 
eventually mac version w/ sms for mac "6-9mo"
 
  
 
no forced reboots
 
no forced reboots
"Unknown Username" ==machine nto synced, or user has no ermission to loginto machine
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if Authentication Paramaters Incorrest = bad pass
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==Safeboot==
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Once the safeboot Pre-boot enviroment is installed (the Safeboot login screen) your laptop will be configured with Single Sign On.  You will only need to enter your UAnetID and Password with the computer is turned on.  You will not be prompted to login to windows.  (Vista64 users will not have SSO enabled)
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==Troubleshooting Login Issues==
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Fault: UNKNOWN USERNAME
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Cause: Machine Credientials are not synced, or the user has no permission to sign into machine.
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Solution:[[Contact_US |Contact the Support Center]] Via phone, or in person to enable sign-in ability
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Fault:Authentication Paramaters Incorrest
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Cause:An invalid password was entered.
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Solution:Enter the correct password, or [[Contact_US |Contact the Support Center]] Via phone, or in person to enable sign-in ability
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To select recovery options, press cancel from the password dialog.  You may need to select reset password, user recovery, or machine recovery depending on the situation.  A support technician will need to assist you when using these features.
 +
6 reboots ~ 2 days will remove pointsec
  
 
SSO for users system, support desk no SSO
 
SSO for users system, support desk no SSO
 
sync @ boot and every few hours... unle
 
sync @ boot and every few hours... unle
cancel from password dialog for options =>recovery reset pass user recovery or machine recovery
 
  
 
First Row numbers as challenge, includes phonetically
 
First Row numbers as challenge, includes phonetically
Line 28: Line 41:
 
after 4th line click finish. not next
 
after 4th line click finish. not next
 
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U:\prod\app\mca\
 

Revision as of 18:12, 22 January 2009

About

McAfee Endpoint Encryption (or safeboot) is a Disk Encryption Software that will replace PointSEC at the University of Akron.

Getting Safeboot

Beginning February 1 all new laptops and desktops will have safeboot automatically. Current Desktops with no encryption software will be pushed Safeboot via [SMS] at a future date that has not been decided. All laptops that currently have PointSEC will eventually be converted to Safeboot, though no mandatory date has yet been set. A Mac version should be available in "6 to 9 months" and will be deployed via SMS for MAC.

Content.png Voulenteer Safeboot Installations
Currently, Converting to safeboot is a vounlentary action. If requested, Safeboot will be made available via your Run Advertised Programs icon found in the control panel.

When installing Safeboot, SMS will push a silent install of the software package. An IE window will pop up requesting you to type in your PASSWORD. Your Username will already be pre-filled in the form. If you do not enter a password, a default password will be entered. (12345). Your password will be synced with the network. If you do not enter a password matching your UAnetID password, it will be replaced with your current UAnetID password when the computer is connected with the network.

There will be no forced reboots during the install process.

A Micro-Zone tech will remove PointSEC and begin the Safeboot install process. Laptop users should expect the Zone Technician to have their laptops for several hours.

{{Bluebox|To Request Safeboot|To request Safeboot, Contact_us to create a support request. You will recieve further instructions at that time.


no forced reboots

Safeboot

Once the safeboot Pre-boot enviroment is installed (the Safeboot login screen) your laptop will be configured with Single Sign On. You will only need to enter your UAnetID and Password with the computer is turned on. You will not be prompted to login to windows. (Vista64 users will not have SSO enabled)

Troubleshooting Login Issues

Fault: UNKNOWN USERNAME
Cause: Machine Credientials are not synced, or the user has no permission to sign into machine.
Solution:Contact the Support Center Via phone, or in person to enable sign-in ability
Fault:Authentication Paramaters Incorrest
Cause:An invalid password was entered.
Solution:Enter the correct password, or Contact the Support Center Via phone, or in person to enable sign-in ability

To select recovery options, press cancel from the password dialog. You may need to select reset password, user recovery, or machine recovery depending on the situation. A support technician will need to assist you when using these features. 6 reboots ~ 2 days will remove pointsec

SSO for users system, support desk no SSO sync @ boot and every few hours... unle

First Row numbers as challenge, includes phonetically

after 4th line click finish. not next

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