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{{Wiki Welcome}}
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{{Wiki Welcome|The Support Wiki is continually being updated with new articles and tutorials to assist you.<br>
 
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Check back often!<br>}}
  
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<center>
 
<table style="text-align: left;" border="0" cellpadding="2" cellspacing="2">
 
<table style="text-align: left;" border="0" cellpadding="2" cellspacing="2">
 
     <tr>
 
     <tr>
 
           <td>{{Navimg|xsize=48|ysize=48|image=accounts_main.png|link=:Category:Accounts}}</td>
 
           <td>{{Navimg|xsize=48|ysize=48|image=accounts_main.png|link=:Category:Accounts}}</td>
 
           <td>[[:Category:Accounts| Accounts]]</td>
 
           <td>[[:Category:Accounts| Accounts]]</td>
     
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           <td>{{Navimg|xsize=48|ysize=48|image=hdrive_main.png|link=H drive}}</td>
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          <td style="padding:20px;"> </td>
           <td>[[H drive| Mapping the H:\ Drive (Faculty/Staff)]]</td>
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           <td>{{Navimg|xsize=48|ysize=48|image=MalwarebytesLogo.png|link=:Category:Malware & Antivirus}}</td>
           <td>{{Navimg|xsize=48|ysize=48|image=phishing_main.png|link=Phishing}}</td>
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           <td>[[:Category:Malware & Antivirus|Malware & Virus Tools]]</td>
           <td>[[Phishing | Phishing]]</td>
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          <td style="padding:20px;"> </td>
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           <td>{{Navimg|xsize=48|ysize=48|image=Folder_locked.png|link=:Category:Security}}</td>
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           <td>[[:Category:Security| Security]]</td>
 
     </tr>
 
     </tr>
 
     <tr>
 
     <tr>
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          <td>{{Navimg|xsize=48|ysize=48|image=BrightspaceLogo.png|link=Brightspace}}</td>
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          <td>[[Brightspace|BrightSpace]]</td>
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          <td style="padding:20px;"> </td>
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          <td>{{Navimg|xsize=48|ysize=48|image=office_main.png|link=:Category:Microsoft}}</td>
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          <td>[[:Category:Microsoft|Microsoft Products]]</td>
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          <td style="padding:20px;"> </td>
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          <td>{{Navimg|xsize=48|ysize=48|image=DownloadIcon.gif|link=Category:Software}}</td>
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          <td>[[:Category:Software|Software]]</td>
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    </tr>
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    <tr>
 
           <td>{{Navimg|xsize=48|ysize=48|image=browser_main.png|link=Browser Settings}}</td>
 
           <td>{{Navimg|xsize=48|ysize=48|image=browser_main.png|link=Browser Settings}}</td>
 
           <td>[[Browser Settings|Browser Settings]]</td>
 
           <td>[[Browser Settings|Browser Settings]]</td>
  
  <td>{{Navimg|xsize=48|ysize=48|image=mcafee_main.png|link=Mcafee Endpoint}}</td>
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  <td style="padding:20px;"> </td>
           <td>[[Mcafee Endpoint| McAfee Endpoint Whole Disk Encryption ]]</td>
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          <td>{{Navimg|xsize=48|ysize=48|image=mobile_main.png|link=:Category:Mobile Devices}}</td>
  <td>{{Navimg|xsize=48|ysize=48|image=printer_main.png|link=Printers}}</td>
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           <td>[[:Category:Mobile Devices|Mobile Devices]]</td>
           <td>[[Printers| Printers]]</td>
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          <td style="padding:20px;"> </td>
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          <td>{{Navimg|xsize=48|ysize=48|image=coax.jpg|link=:Category:Telecommunications_Services}}</td>
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           <td>[[:Category:Telecommunications_Services|Telecommunications Services]]</td>
 
     </tr>
 
     </tr>
     <tr>  
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     <tr>
  <td>{{Navimg|xsize=48|ysize=48|image=sms.jpg|link=Client Management}}</td>
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          <td>{{Navimg|xsize=48|ysize=48|image=sms.jpg|link=Client Management}}</td>
 
           <td>[[Client Management|Client Managment]]</td>
 
           <td>[[Client Management|Client Managment]]</td>
 
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           <td>{{Navimg|xsize=48|ysize=48|image=office_main.png|link=Office 2007}}</td>
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           <td style="padding:20px;"> </td>
          <td>[[Office 2007|Microsoft Office]]</td>
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        <td>{{Navimg|xsize=48|ysize=48|image=hdrive_main.png|link=Network Drives}}</td>
          <td>{{Navimg|xsize=50|ysize=50|image=Springboardlogo.JPG|link=Springboard}}</td>
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           <td>[[Network Drives| Network Drives]]</td>
          <td>[[Springboard|BrightSpace (formerly Springboard)]]</td>
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    </tr>
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  <td style="padding:20px;"> </td>
    <tr>
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           <td>{{Navimg|xsize=48|ysize=48|image=TurningTechnologies.png|link=Turning Technologies (clickers)}}</td>
          <td>{{Navimg|xsize=48|ysize=48|image=contacts_main.png|link=Contact us}}</td>
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           <td>[[Turning Technologies (clickers)|Turning Technologies]]</td>
           <td>[[Contact us| Contact Us]]</td>
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  <td>{{Navimg|xsize=48|ysize=48|image=mobile_main.png|link=mobile devices}}</td>
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           <td>[[Mobile Devices|Mobile Devices]]</td>
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  <td>{{Navimg|xsize=48|ysize=48|image=vpn_main.png|link=Vpn}}</td>
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           <td>[[Vpn|VPN]]</td>
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     </tr>
 
     </tr>
 
     <tr>   
 
     <tr>   
  <td>{{Navimg|xsize=48|ysize=48|image=email_main.png|link=Email}}</td>
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          <td>{{Navimg|xsize=48|ysize=48|image=contacts_main.png|link=Contact us}}</td>
           <td>[[Email| Email]]</td>
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           <td>[[Contact us| Contact Us]]</td>    
   
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          <td>{{Navimg|xsize=48|ysize=48|image=Logo Nolij.gif|link=Nolij}}</td>
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  <td style="padding:20px;"> </td>
          <td>[[Nolij| Nolij Document Imaging]]</td>
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          <td>{{Navimg|xsize=48|ysize=48|image=WiFiSymbol.jpg|link=Wireless Setup}}</td>
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          <td>{{Navimg|xsize=48|ysize=48|image=Logo Nolij.gif|link=:Category:Nolij}}</td>
          <td>[[Wireless Setup| Wi-Fi Setup]]</td>
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          <td>[[:Category:Nolij| Nolij Document Imaging]]</td>
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          <td style="padding:20px;"> </td>
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          <td>{{Navimg|xsize=48|ysize=48|image=vpn_main.png|link=Forticlient_VPN_Setup}}</td>
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          <td>[[Forticlient_VPN_Setup|VPN]]</td>
 
     </tr>
 
     </tr>
 
     <tr>
 
     <tr>
           <td>{{Navimg|xsize=60|ysize=60|image=empcenter_logo.png |link=EmpCenter}}</td>
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           <td>{{Navimg|xsize=48|ysize=48|image=email_main.png|link=Email}}</td>
           <td>[[EmpCenter|EmpCenter ]]</td>
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           <td>[[Email| Email]]</td>
  
           <td>{{Navimg|xsize=50|ysize=50|image=365_main.jpg |link=Office 365}}</td>
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           <td style="padding:20px;"> </td>
          <td>[[Office_365|Office 365]]</td>  
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          <td>{{Navimg|xsize=48|ysize=48|image=HoonuitLogo.png |link=:Category:Training}}</td>
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          <td>[[:Category:Training|Online Training ]]</td>
  
           <td>{{Navimg|xsize=66|ysize=17|image=PeopleSoft_logo1.png|link=PeopleSoft Upgrade}}</td>
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          <td style="padding:20px;"> </td>
           <td>[[Peoplesoft_v_9| PeopleSoft]]</td>  
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           <td>{{Navimg|xsize=48|ysize=48|image=networkdrive_main.png|link=Web Hosting and File Storage}}</td>
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           <td>[[Web Hosting and File Storage|Web Hosting & File Storage ]] </td>
 
     </tr>
 
     </tr>
    <tr>
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    <tr>
           <td>{{Navimg|xsize=48|ysize=48|image=TurningTechnologies.png|link=Turning Technologies}}</td>
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           <td>{{Navimg|xsize=48|ysize=48|image=empcenter_logo.png |link=EmpCenter}}</td>
           <td>[[Turning Technologies (clickers)]]</td>
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           <td>[[EmpCenter|EmpCenter ]]</td>
  
           <td>{{Navimg|xsize=60|ysize=60|image=networkdrive_main.png|link=Zipspace}}</td>
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           <td style="padding:20px;"> </td>
          <td>[[Zipspace | Zipspace: Network Storage and Website hosting ]] </td>
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          <td>{{Navimg|xsize=48|ysize=48|image=zipreports.jpg|link=ZipReports}}</td>
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          <td>[[ZipReports| Zip Reports]]</td>
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    <tr>
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          <td>{{Navimg|xsize=48|ysize=48|image=coax.jpg|link=ZipReports}}</td>
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          <td>[[Cable]]</td>
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    </tr>
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      <td>&nbsp;</td>
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          <td>{{Navimg|xsize=48|ysize=25|image=PeopleSoft_logo1.png|link=Peoplesoft}}</td>
      <td>&nbsp;</td>
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          <td>[[Peoplesoft| PeopleSoft]]</td>
      <td>&nbsp;</td>
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      <td>&nbsp;</td>
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          <td style="padding:20px;"> </td>
     
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          <td>{{Navimg|xsize=48|ysize=48|image=WiFiSymbol.jpg|link=Wireless Setup}}</td>
    </tr>
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          <td>[[Wireless Setup| Wi-Fi Setup]]</td>
 
     <tr>
 
     <tr>
      <td>&nbsp;</td>
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          <td>{{Navimg|xsize=48|ysize=30|image=GoogleLogo2019.png|link=Google Apps}}</td>
      <td>&nbsp;</td>
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          <td>[[Google Apps|Google Apps]]</td>
      <td>&nbsp;</td>
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      <td>&nbsp;</td>
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          <td style="padding:20px;"> </td>
     
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          <td>{{Navimg|xsize=48|ysize=48|image=printer_main.png|link=:Category:Printing}}</td>
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          <td>[[:Category:Printing| Printing]]</td>
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          <td style="padding:20px;"> </td>
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          <td>{{Navimg|xsize=48|ysize=30|image=ZipCardLogo.jpg|link=:Category:Zip Card}}</td>
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          <td>[[:Category:Zip Card| Zip Card]]</td>
 
     </tr>
 
     </tr>
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    <tr>
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          <td></td>
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          <td></td>
  
    <td>&nbsp;</td>
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          <td style="padding:20px;"> </td>
{{Greenbox|For additional links and resources|Visit the IT Help Desk's website at http://www.uakron.edu/helpdesk}}
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          <td></td>
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          <td></td>
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          <td style="padding:20px;"> </td>
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          <td>{{Navimg|xsize=48|ysize=48|image=zipreports.jpg|link=ZipReports}}</td>
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          <td>[[ZipReports| Zip Reports]]</td>
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    </tr>
  
=='''Software'''==
 
<table style="text-align: left;" border="0" cellpadding="5" cellspacing="2">
 
  <tr>
 
      <td>{{Navimg|xsize=48|ysize=48|image=Adobe.png|link=Adobe Creative Cloud}}
 
        </td>
 
      <td>[[Adobe Creative Cloud | Adobe Creative Cloud]]
 
        </td>
 
 
</table>
 
</table>
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</center>
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{{Greenbox|For additional links and resources|Visit the Help Desk's website at http://www.uakron.edu/helpdesk}}

Latest revision as of 19:00, 2 April 2020

Welcome to The University of Akron Support Wiki   UALogo2.png

The Support Wiki is continually being updated with new articles and tutorials to assist you.
Check back often!

Accounts Malware & Virus Tools Security
BrightSpace Microsoft Products Software
Browser Settings Mobile Devices Telecommunications Services
Client Managment Network Drives Turning Technologies
Contact Us Nolij Document Imaging VPN
Email Online Training Web Hosting & File Storage
EmpCenter PeopleSoft Wi-Fi Setup
Google Apps Printing Zip Card
Zip Reports



Greencheck.png For additional links and resources
Visit the Help Desk's website at http://www.uakron.edu/helpdesk