Difference between revisions of "Google Apps E-Mail (Gmail)"

From The University of Akron Support Wiki
Jump to: navigation, search
(Reverted edits by Rwb9 (Talk) to last revision by Kge1)
 
(70 intermediate revisions by 8 users not shown)
Line 1: Line 1:
{{Bluebox|If you have already Opted into the new mail system please go to http://mail.zips.uakron.edu to log in.| }}
+
{{Greenbox|To access the Google Apps at Akron Email System visit https://workspace.google.com/dashboard|   }}<br>
<br>
+
{{Greenbox|E-Mail forwarding from @uakron.edu can be extended to August 1, 2010|No extensions will be granted after this date!! }}
+
<br><br><br>
+
=Google Apps Student E-Mail System=
+
  
The University of Akron is partnering with Google to provide a set of Google online services for UA students, with a single signon from the UA web site and a new lifetime @zips.uakron.edu email address. The Google Mail service (aka Gmail) is replacing the current student webmail system. Also included in the package are Google calendar, chat and document collaboration tools. The Google Apps services will be ad-free for current students.
+
== Accessing Email ==
 +
<p> Alumni email can be accessed by visiting [https://mail.google.com/ mail.google.com].  
  
==Converting to the Google System==
+
=Google Multiple Sign-In=
Currently it is an opt in system. After September 30, 2009 the accounts that do not opt in will be pushed to the Google System.  
+
Multiple sign-in enables you to sign in to multiple accounts in the same browser session for specific products. You most likely want this enabled if you use a gmail account other than the University of Akron E-mail. [[Google Multiple Sign-In|Click here for more information]]. If you are experiencing an issue with conflicting Google accounts, [[Google Apps Conflicting Accounts | click here.]]
  
You can start the conversion process by clicking [https://auth.uakron.edu/zid/app/index.cgi?from=https://auth.uakron.edu/zid/app/email/opt-in/index.cgi here].<br> Help with the conversion process can be found at <i>[[Student Google E-Mail Opt In]]</i>.<br>
+
==E-Mail Client Setup Instructions==
The process will move all of your contacts, read and unread emails, and emails marked for deletion.  
+
<table style="text-align: left;" border="0" cellpadding="2" cellspacing="4">
 +
<tr>
 +
      <td>{{Navimg|xsize=48|ysize=48|image=outlook2010_icon.png|link=Google Apps Outlook 2007/2010/2013}}
 +
        </td>
 +
      <td>[[Google Apps Outlook 2007/2010/2013|Google Apps Outlook 2007/2010/2013]]
 +
        </td>
 +
      <td>{{Navimg|xsize=48|ysize=48|image=macmail_icon.png|link=Google Apps Apple Mail 3.0 Setup}}
 +
        </td>
 +
      <td>[[Google Apps Apple Mail 3.0 Setup|Apple Mail]]
 +
        </td>   
 +
      <td>{{Navimg|xsize=48|ysize=48|image=ios_mail_icon.jpg|link=Google Apps iPhone Setup}}
 +
        </td>
 +
      <td>[[Google Apps iPhone Setup|iPhone (All Versions)]]
 +
        </td>
 +
<!-- Getting rid of blackberry for now, it's out of date
 +
      <td>{{Navimg|xsize=48|ysize=48|image=blackberry_mail_icon.jpg|link=Google Apps BlackBerry Setup}}
 +
        </td>
 +
      <td>[[Google Apps BlackBerry Setup|Blackberry]]
 +
        </td>
 +
-->
 +
      <td>{{Navimg|xsize=48|ysize=48|image=thunderbird_icon.png|link=Google Apps Thunderbird 2.0 Setup}}
 +
        </td>
 +
      <td>[[Google Apps Thunderbird 2.0 Setup|Thunderbird]]
 +
        </td>
 +
</tr>
  
  Currently <b>ONLY</b> E-Mail and Contacts are automatically moved to the Google Apps Mail System.
+
  <tr>
 +
      <td>{{Navimg|xsize=48|ysize=48|image=livemail_icon.jpg|link=Google Apps Windows Mail Setup}}
 +
        </td>
 +
      <td>[[Google Apps Windows Mail Setup|Windows Mail / Windows 7 Live Mail]]
 +
        </td>
 +
      <td>{{Navimg|xsize=48|ysize=48|image=outlook2011_icon.jpg|link=Google Apps Outlook 2011 Setup}}
 +
        </td>
 +
      <td>[[Google Apps Outlook 2011 Setup|Outlook 2011]]
 +
        </td>   
 +
      <td>{{Navimg|xsize=48|ysize=48|image=UA GMAIL ICON 163.png|link=Google Apps E-Mail}}
 +
        </td>
 +
      <td>[http://mail.google.com/support/bin/answer.py?answer=78799 An E-Mail Client Not Listed Here]
 +
        </td> 
 +
      <td>{{Navimg|xsize=48|ysize=48|image=gmail_android_icon.png|link=Google Apps_Android_Setup}}
 +
        </td>
 +
      <td>[[Google_Apps_Android_Setup|Android]]
 +
        </td>
 +
       
 +
  </tr>
 +
  <tr>      <td>&nbsp;</td>
 +
    </tr>
 +
</table>
  
If you have given out your old email address to friends, family and businesses your current email address will work until November 2nd. <br>There will be no way of retrieving your email from the @uakron.edu address after September 30th, however it will be returned to the sender as undeliverable.
+
=Forwarding Webmail Google Apps Student E-Mail=
 
+
Mail forwarding is no longer set up using the ITS administration page, it will now be administered by the Google Apps Mail.  
The password for your UANet ID will be the same for your @zips.uakron.edu account
+
 
+
====Pilot Users====
+
For <b>Pilot Users</b> [[Pilot Users Conversion Process|click here]] for how to convert your account to the Google Apps account.
+
<br><br><br>
+
{{Google apps}}
+
 
+
==Common Navigation==
+
A list of common navigation for the Google E-mail system can be found <b>[[Google E-Mail Common Navigation|Here]]</b>
+
 
+
==Mail Forwarding==
+
Instructions for mail forwarding can be found [[Email| here]], or at the [[Email| E-Mail main page]].
+
==Setting Up an E-Mail Client==
+
For instructions on setting up a third party client, such as Windows Mail, Outlook, Tunderbird etc.  please click [[Google Apps E-Mail Client Setup]]
+
 
+
==Creating an Alias==
+
You are able to create up to 5 aliases or nicknames with some limitations.
+
Please see [[Google E-Mail Nicknames]] for help on creating a nickname.
+
 
+
==Converted Accounts==
+
Accounts that have been converted from the Exchange Server to the Google Apps or from the Google Apps to the Exchange server please click [[Converted E-Mail Accounts | here]].
+
 
+
==Q&A==
+
===What if I forward my mail somewhere else?===
+
 
+
You may continue to forward your mail to a different address but you will need to set that forwarding from the Gmail system. We will continue to provide a UAnet forwarding function until the the final cutover to the Gmail system on September 30. After that, all mail sent to your old @uakron.edu address will be automatically forwarded (for a time) to your new @zips.uakron.edu address at Google and it will no longer be possible to use the UAnet system to set forwarding options. Before that happens you will need to login to the Gmail site and set your forwarding option there. You can do this at any time after your Gmail account is created. If you don’t set your forwarding, and you don’t check your @zips.uakron.edu mail, then you run the risk of missing important mail messages. Also note that as of November 2 the auto-forwarding feature for your old @uakron.edu address will be turned off and mail sent to it will be bounced back to the sender.
+
 
<br>
 
<br>
===I used to be a student. Can I get a Google Apps at Akron account?===
+
To set up mail forwarding
 
+
# Log into http://mail.zips.uakron.edu
At this time accounts will only be provided to currently active students.
+
# Click /Select <b>Settings</b> in the upper right corner
<br>
+
# Click/Select <b>Forwarding and POP/IMAP</b>
===Can I move my address book from the current webmail system?===
+
# Click/Select <b>Forward a copy of incoming mail to <i>email address</i> and </b>
 
+
# Enter the forwarding mail address into the <b>email address</b> field
Your address book will be moved along with your messages from the old UA webmail system..
+
#* You can select an action for managing the email on the Google Apps server <br>”keep The University of Akron Mail’s copy in the Inbox” is the default setting
 
+
# Click/Select <b>Save Changes</b>
===Will Google have access to my password?===
+
[[Image:Mailforwardinggmail.jpg|700px]]
 
+
No. We are keeping your UAnet and Google Apps passwords in sync using a method that does not allow Google to know your password.
+
 
+
===How do I change my passwords?===
+
  
You can change your password at the UAnet account management web site.. We will synchronize your Google password with your UAnet ID password.
+
=Server Status=
 +
To check if there are issue with the Google Apps servers please see http://www.google.com/appsstatus.
  
===Why aren't the staff and faculty accounts being converted?===
+
=Phishing Attempts=
The decision to retain the in-house Exchange system for faculty and staff was based on a number of factors. Primarily, we decided that the risk created by giving up control of this critical communications system was more than we were willing to accept right now. There are too many concerns about privacy and security, especially regarding FERPA, intellectual property, and PII data. We are also concerned about records retention requirements for open records and e-discovery regulations. In addition, Google does not offer equivalent functionality to Exchange in terms of the tight integration among email, calendaring (including resources), and global address books.
+
If you feel you have encountered a attempt or have responded to one please see [[Phishing]].
  
We may revisit this issue at a future time.
+
<i>If you have any problem accessing your University Webmail account, call the [[Help Desk]] at 330-972-6888.</i>
 +
[[Category:HOWTO]]
 +
[[Category: Email]]
  
==<i>More information can be found by reading the FAQ click [http://blogs.uakron.edu/googleapps/google-apps-at-akron-frequently-asked-questions here]</i>==
+
<!-- This links to an out of date page
 +
=More Information=
 +
More information can be found by reading the FAQ click [http://blogs.uakron.edu/googleapps/google-apps-at-akron-frequently-asked-questions here]
  
[[Category:Google Apps]]
+
-->

Latest revision as of 21:12, 20 November 2020

Error creating thumbnail: Unable to save thumbnail to destination
To access the Google Apps at Akron Email System visit https://workspace.google.com/dashboard



Accessing Email

Alumni email can be accessed by visiting mail.google.com.

Google Multiple Sign-In

Multiple sign-in enables you to sign in to multiple accounts in the same browser session for specific products. You most likely want this enabled if you use a gmail account other than the University of Akron E-mail. Click here for more information. If you are experiencing an issue with conflicting Google accounts, click here.

E-Mail Client Setup Instructions

Google Apps Outlook 2007/2010/2013 Apple Mail iPhone (All Versions) Thunderbird
Windows Mail / Windows 7 Live Mail Outlook 2011 An E-Mail Client Not Listed Here Android
 

Forwarding Webmail Google Apps Student E-Mail

Mail forwarding is no longer set up using the ITS administration page, it will now be administered by the Google Apps Mail.
To set up mail forwarding

  1. Log into http://mail.zips.uakron.edu
  2. Click /Select Settings in the upper right corner
  3. Click/Select Forwarding and POP/IMAP
  4. Click/Select Forward a copy of incoming mail to email address and
  5. Enter the forwarding mail address into the email address field
    • You can select an action for managing the email on the Google Apps server
      ”keep The University of Akron Mail’s copy in the Inbox” is the default setting
  6. Click/Select Save Changes

Mailforwardinggmail.jpg

Server Status

To check if there are issue with the Google Apps servers please see http://www.google.com/appsstatus.

Phishing Attempts

If you feel you have encountered a attempt or have responded to one please see Phishing.

If you have any problem accessing your University Webmail account, call the Help Desk at 330-972-6888.