Google Apps Conflicting Accounts

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Revision as of 20:20, 19 July 2013 by Apt8 (Talk | contribs)

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If you try and log in to your UA Google Apps account and you are presented with a standard Gmail login page, there are a few easy ways to fix this issue.

  1. Use that Gmail page to log in to your personal Gmail account. In the top right corner of the screen you'll see your name and a little profile picture to the right (If you don't have a picture associted with your Gmail account, it will be the generic grey outline of a person). Click on the little arrow next to this and you can either add or switch accounts from that menu
  2. Just log in to that Gmail page with your FULL email address (uanetid@zips.uakron.edu) and then your UA password. This will redirect you to the normal UA login page
  3. You can clear your cache and cookies on your browser by followig the instructions here