Difference between revisions of "Google Apps Conflicting Accounts"

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<p> If you try and log in to your UA Google Apps account and you are presented with a standard Gmail login page, there are a few easy ways to fix this issue. </p>
 
<p> If you try and log in to your UA Google Apps account and you are presented with a standard Gmail login page, there are a few easy ways to fix this issue. </p>
 
# Use that Gmail page to log in to your personal Gmail account. In the top right corner of the screen you'll see your name and a little profile picture to the right (If you don't have a picture associted with your Gmail account, it will be the generic grey outline of a person). Click on the little arrow next to this and you can either add or switch accounts from that menu
 
# Use that Gmail page to log in to your personal Gmail account. In the top right corner of the screen you'll see your name and a little profile picture to the right (If you don't have a picture associted with your Gmail account, it will be the generic grey outline of a person). Click on the little arrow next to this and you can either add or switch accounts from that menu
# Just log in to that Gmail page with your FULL email address (uanetid@zips.uakron.edu) and then your UA password. This will redirect you to the normal UA login page
+
# Just log in to that Gmail page with your FULL email address (uanetid@zips.uakron.edu) and then your UA password. This will redirect you to the normal UA login page where you will only enter your UAnetID and password.  Usually once you have done this on MyAkron you will be able to just click on the email icon to access your student gmail account.
# You can clear your cache and cookies on your browser by followig the instructions [[Reset browser | here ]]
+
# If this does not work try clearing your cache and cookies on your browser by following the instructions [[Reset browser | here ]]
  
 
<!--Hello Google Apps user,<br>
 
<!--Hello Google Apps user,<br>

Revision as of 18:12, 5 September 2013

If you try and log in to your UA Google Apps account and you are presented with a standard Gmail login page, there are a few easy ways to fix this issue.

  1. Use that Gmail page to log in to your personal Gmail account. In the top right corner of the screen you'll see your name and a little profile picture to the right (If you don't have a picture associted with your Gmail account, it will be the generic grey outline of a person). Click on the little arrow next to this and you can either add or switch accounts from that menu
  2. Just log in to that Gmail page with your FULL email address (uanetid@zips.uakron.edu) and then your UA password. This will redirect you to the normal UA login page where you will only enter your UAnetID and password. Usually once you have done this on MyAkron you will be able to just click on the email icon to access your student gmail account.
  3. If this does not work try clearing your cache and cookies on your browser by following the instructions here