Difference between revisions of "Email"

From The University of Akron Support Wiki
Jump to: navigation, search
(These Links are not yet functional)
 
(85 intermediate revisions by 13 users not shown)
Line 1: Line 1:
==Accessing your Email==
+
{{Redbox|<b>Attention!</b>|<b>The University of Akron will never e-mail you and ask you to disclose or verify your UA password.</b><br> If you receive a suspicious e-mail with a link to update your account information, do not click on the link! Instead, report the e-mail for investigation.<br>If you have responded to a suspicious email contact the [[contact_us|Help Desk]] immediately and read the [[phishing]] article for more information.
<table style="text-align: left;" border="0"
+
}}<br><br>
cellpadding="2" cellspacing="2">
+
==Email Client Instructions==
  
    <tr>
+
<table style="text-align: left;" border="0" cellpadding="4" cellspacing="4">
       <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=Webmail}}
+
  <tr>
       </td>
+
       <td>{{Navimg|xsize=48|ysize=48|image=UA GMAIL ICON 163.png|link=Google Apps E-Mail (Gmail)}}</td>
       <td>[[Webmail| Webmail Access]]</td>
+
       <td>[[Google Apps E-Mail (Gmail)|Student Email]]</td>
 +
  </tr>
 +
<tr>
 +
      <td>{{Navimg|xsize=48|ysize=48|image=exchange_logo.png|link=Exchange Clients}}</td>
 +
       <td>[[Exchange Clients|Faculty & Staff Exchange Email]]</td>
 +
  </tr>
 +
<tr>
 +
<td>{{Navimg|xsize=48|ysize=48|image=sympa_blue.png|link=SYMPA Listserv System}}</td>     
 +
<td>[[SYMPA Listserv System]]</td>
 +
      <td>&nbsp;</td>
 
     </tr>
 
     </tr>
    <tr>
+
  </table>
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=Exchange}}</td>
+
<br><br>
      <td>[[Exchange| Exchange(Fac/Staff)]]</td>
+
    </tr>
+
    <tr>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=Email Settings}}</td>
+
      <td>[[Email Settings|Email Client Settings]]</td>
+
    </tr>
+
 
+
  
</table>
+
==Issues opening links in Outlook after uninstall chrome==
<br>
+
For anybody having issues opening uplinks in Outlook after uninstalling Chrome, please follow the instructions on [http://support.microsoft.com/kb/310049?wa=wsignin1.0 this] page.
  
==I am over quota and cannot delete anything==
 
[https://support.uakron.edu/wiki/index.php/Outlook_Personal_Folders_Backup_Tool Also see creating a Personal Folder]<br>
 
You cannot delete any messages because the system has to have space to copy it to in your Deleted Items folder before it deletes it.  So the message has to exist in both your Inbox and Deleted Items folder at the same time.
 
 
Here is a possible solution:<br>
 
Log into Webmail<br>
 
Go to your Inbox<br>
 
Click on: ‘Options’<br>
 
‘Delete and Moving Messages’<br>
 
 
Look at the option:<br>
 
 
'When deleting messages, move them to your Trash folder instead of marking them as deleted'<br>
 
 
The box in front of that line must NOT be checked.  The default is for the box to include a check mark.  To be able to delete messages once you are close to your quota or over quota, the box must not have a check mark in it.
 
 
Then click on 'Save Options'.  Now go back to your Inbox and delete some messages.  You will notice that the system just draws a line through the message now.  The system no longer copies the message to your Deleted Items folder.  So the message does not need to exist in both folders at the same time.
 
 
After you have marked several messages for deletion, then click on the 'Purge Deleted' link on the far right side of the window.  You will use this instead of the Empty Trash icon that used to be on the top of the menu.
 
 
Let us know if this doesn't help.
 
 
==Unsupported Email Clients==
 
Please note that while you can connect to either the IMAP or Exchange servers from nearly an endless supply of email clients for operating systems including, but in no way limited to: Apple Iphones, Linux, OSX, Windows, Solaris... etc etc please note that<br>
 
 
'''The University of Akron ONLY supports Outlook and Outlook Express''' on the windows platform.  As such, Although ZipSupport ''MAY'' be able to help you with your other programs or OSs, you will be on your own for diagnosing unsupported clients.
 
 
[[Category:HOWTO]]
 
[[Category:HOWTO]]
 
[[Category: Email]]
 
[[Category: Email]]
==These Links are not yet functional==
+
[[Category:IT Services]]
<table style="text-align: left;" border="0"
+
cellpadding="2" cellspacing="2">
+
 
+
    <tr>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=Webmail}}
+
      </td>
+
      <td>[[Webmail| Student Webmail Access]]</td>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=Outlook 2003}}
+
      </td>
+
      <td>[[Outlook 2003| Configuring Outlook 2003]]</td>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=Windows Mobile 5}}
+
      </td>
+
      <td>[[Windows Mobile 5| Windows Mobile 5]]</td>
+
    </tr>
+
    <tr>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=OWA}}</td>
+
      <td>[[owa| Exchange Web Access]]</td>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=Outlook 2007}}
+
      </td>
+
      <td>[[Outlook 2007| Configuring Outlook 2007]]</td>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=Windows Mobile 6}}
+
      </td>
+
      <td>[[Webmail| Windows Mobile 6]]</td>
+
    </tr>
+
    <tr>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=Outlook backup assistant}}</td>
+
      <td>[[Outlook backup assistant|Outlook backup assistant]]</td>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=OE}}
+
      </td>
+
      <td>[[OE| Configuring Outlook Express]]</td>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=IPhone}}</td>
+
      <td>[[IPhone|Apple Iphone]]</td>
+
    </tr>
+
 
+
 
+
    <tr>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=Email_Settings}}</td>
+
      <td>[[Email Settings|An email client not listed here]]</td>
+
      <td>{{Navimg|xsize=48|ysize=48|image=Xfmail.jpg|link=Thunderbird}}</td>
+
      <td>[[Thunderbird|Configuring Thunderbird]]</td>
+
      <td>&nbsp;</td>
+
      <td>&nbsp;</td>
+
    </tr>
+
 
+
 
+
</table>
+

Latest revision as of 17:48, 19 December 2019

Exclaim.png Attention!
The University of Akron will never e-mail you and ask you to disclose or verify your UA password.
If you receive a suspicious e-mail with a link to update your account information, do not click on the link! Instead, report the e-mail for investigation.
If you have responded to a suspicious email contact the Help Desk immediately and read the phishing article for more information.


Email Client Instructions

Student Email
Faculty & Staff Exchange Email
SYMPA Listserv System  



Issues opening links in Outlook after uninstall chrome

For anybody having issues opening uplinks in Outlook after uninstalling Chrome, please follow the instructions on this page.