Apple mail

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Revision as of 18:06, 11 December 2013 by Mjs129 (Talk | contribs) (Getting Help)

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Content.png Sending Email
If you are off campus you will need to connect to the VPN in order to send email using Apple Mail.
Alternatively you can configure Apple Mail to use your local ISP's SMTP server.

Faculty/Staff Email System

For OSX Lion (10.7) and Mountain Lion (10.8)

The setup for adding an Exchange account to Apple Mail are as follow.

  1. Click on the Apple logo and open System Preferences
  2. Open "Mail, Contacts and Calendars" and click on "Microsoft Ecxhange"
  3. Enter your name, e-mail address and password. After this, your account will be set up in Apple Mail

For OSX Snow Leopard (10.6)

These instructions are for configuring Apple Mail the first time. If you need to create a new account after the wizard has been displayed, you can add an account by choosing FILE and then Add Account. To view accounts that already exist on your computer, choose MAIL and Preferences.

  1. Open Apple Mail, and click FILE, then Add Account
    • Enter your full name, as you would like it to appear to mail recipients.
    • Enter your email address as
    • Enter your password.
  2. Click Continue. Next,
    • Change the account type to EXCHANGE
    • Description should be something descriptive, but it can be anything you want.
    • Incoming mail server should be
    • Username is your UAnetID
    • Password is your UAnet Password
    • Outlook Web Access Server should be (don't forget the "s" in https)
  3. Click continue, and configure the SMTP server settings.
    • Description should be something descriptive, but it can be anything you want.
    • Outgoing Mail server should be (you can also set it as your own ISP's smtp server, ask ZipSupport for clarification if needed)
    • CLEAR the Use only this server checkbox. This box should be Unchecked.
    • Use Authentication should be Unchecked.
      Note: Click Continue. Apple Mail will attempt to contact It will not be successful and will attempt to stall. You must click cancel, then click continue again, to advance.

  4. Click continue, and configure the SMTP security settings.
    • Leave Use Secure Sockets Layer (SSL) UNCHECKED
    • Authentication should be set as NONE
  5. Click continue.
    • Verify your settings, and click CREATE Apple Mail is now configured to connect to UA's Exchange server.

Saving Email to Local Folders with Apple Mail

Apple Mail, Mac OS X's default email client, gives you the option to store your email on your computer. These instructions will explain how to create and save mail to local folders with all currently supported versions of Apple Mail.

Saving Email to Your Computer

To save email from your Inbox or other IMAP folders (folders stored on the ITS email server), you need to first create corresponding mail boxes on your computer.

  1. While in Apple Mail, select the Mailbox menu. Click New Mailbox. The following window will appear.
    Apple mail new mailbox.gif
  2. Under Location, select On My Mac.
  3. Under Name, type in a name with which to identify the local folder, for example, local inbox or saved messages. Click OK.
  4. Repeat the previous step to create as many local folders as you need.
  5. You will see the local folders you created in the Mailboxes panel on the left-hand side of the window. If you do not see the Mailboxes panel, go to the View menu and select Show Mailbox List.
    Local inbox.gif
  6. Select the IMAP mailbox you would like to move messages from, go to the Edit menu, click Select All. Instead of selecting all, you can choose to select only the messages you want by clicking those messages while holding down the COMMAND, or APPLE, key.
  7. Select the Message menu, then Move To, and click on the corresponding local mailbox you just created to transfer the messages to this local mailbox. You can also drag selected message directly to the local mailbox of your choice in the mailbox pane.
  8. Repeat the above two steps to move all your folders.

Getting Help

Apple Mail includes online help guides to assist you with address book creation and other aspects of reading email. Help is located under the Help menu. If you are experiencing application errors or crashes, please contact Apple for further support. If you have questions regarding these settings, please contact the Support Center at 330-972-6888.