Safe Mode

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Safe Mode is a version of your operating system in which all unnecessary files and programs are not loaded. Only the core system files are loaded, allowing for troubleshooting and repair.

When you are having problems with software on your computer the most useful way to diagnose and repair problems is to boot your computer into safe mode. Safe Mode is a special way for Windows to load when there is a system-critical problem that interferes with the normal operation of Windows. The purpose of Safe Mode is to allow you to troubleshoot Windows and try to determine what is causing it to not function correctly. Once you have corrected the problem, then you can reboot and Windows will load normally.

Windows 10

  1. To begin, hold down the Shift key while you restart your computer.
  2. Once your computer restarts, you will be on the "Choose an option" screen.
  3. Click on Troubleshoot
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  5. Then click on Advanced options
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  7. Then click Startup Settings
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  9. Now click Restart
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  11. Once your computer restarts choose the option that says "start your PC in safe mode"