IE Page Cannot Be Displayed

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What the message means

It could mean many things, in most cases it is either a configuration, add-on, or network connectivity issue.

Reset Internet Explorer

Please see the main article for clearing the cache in IE 7/8

Additional Troubleshooting

Reset Security Zone Settings

Steps 2 and 3
  1. Open Internet Options as described in Reset Internet Explorer 7
  2. Click 'Security'
  3. Click 'Reset all zones to default level'


No Add-Ons mode

Sometimes there may be an Add-On causing IE to not perform properly. To run IE in No Add-Ons mode:

  1. Click 'Start'
  2. Click 'All Programs'
  3. Click 'Accessories'
  4. Click 'System Tools'
  5. Click 'Internet Explorer (No Add-Ons)'


Temporarily Disable Anti-Virus/Firewall suites

Microsoft KB942818 suggests that a Windows Update may cause issues with certain anti-virus and security suites. Please review your respective product's documentation on how to temporarily disable it for troubleshooting.

Reset everything

Note: This will clear everything and restore Internet Explorer to it's default settings. This should only be done as a last resort.

Steps 2 and 3
  1. Open Internet Options as described in Reset Internet Explorer 7
  2. Click 'Advanced'
  3. Click 'Reset'


See Also

References and Additional Information