VPN Setup

From The University of Akron Support Center Wiki

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Note:
PeopleSoft Access is not permitted through the VPN unless you have been granted prior permission and clearance. If you feel you need such access, please contact the support center (330/972.6888) to begin the request process

A Virtual Private Network uses an existing Internet connection to establish a direct link to the campus network. This is useful in obtaining network drives such as the H: drive or accessing the Library resources.

Setup

Windows and OSX

All versions

Download VPN Software
Click here for VPN Access [Windows XP] [Windows Vista 32bit] [Windows 7 32bit] [Mac OSX]

Click here for VPN Access [Windows Vista 64bit]

Legacy Install

If you would not like to use the Cisco VPN Client, you can Click Here to view the VPN Legacy setup instructions. Note that Windows Vista MUST use the Cisco VPN Client or VPNC.

Linux

Ubuntu Linux

Please see instructions for configuring the VPN client for Ubuntu Linux

KDE / KNetworkmanager

Please see instructions for configuring the VPN client for KDE / KNetworkmanager

Command Line

If you would like to connect to the VPN using the command line please make sure that you have the following:

TUN/TAP compiled in your kernel or as a module. If you compiled it into the kernel, please install the new kernel and restart before continuing.

Device Drivers  --->
  Networking support  --->
    [*] Universal TUN/TAP device driver support

If you compiled it as a module, please issue the following command

# modprobe tun

VPNC installed in your system. It is highly recommended that you use your distribution's native package management utility to ensure a proper setup, Gentoo users will want to do the following

# emerge vpnc

VPNC can utilize more than one config file, this is beyond the scope of the article, please see the manpage for VPNC for more information. Edit /etc/vpnc/default.conf

File: /etc/vpnc/default.conf

IPSec gateway vpn.uakron.edu
IPSec ID Zipnet
IPSec secret zippy
#Xauth username UANETID
#Xauth password yourpassword

Note: The location of the configuration file may be different than above.

If you wish, uncomment the last two lines and replace 'UANETID' and 'yourpassword' with your UAnetID and password.

Note: It is not recommended that you put your credentials in a cleartext file. If you do so, you do it at your own risk.

As root connect to the VPN with:

# vpnc

If you uncommented the username and password lines it should connect without prompting for further information, if not, enter your UAnetID and password. Look at your interfaces to ensure proper connectivity.

# ifconfig
... output omitted ...
tun0      Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
          inet addr:130.101.152.51  P-t-P:130.101.152.51  Mask:255.255.255.255
          UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1412  Metric:1
          RX packets:1039 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1280 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:500
          RX bytes:556372 (543.3 Kb)  TX bytes:157374 (153.6 Kb)

Troubleshooting

Error Codes

Nearly all Errors are caused by software firewalls blocking connections to the VPN server.

If you receive an "Error 619", try this:

Click Start, then run.
Type 'cmd' at the prompt
A black box should open up, at this point type in:

netsh int ip reset reset.txt

Unable to Access Internet Once Connected

The cause of this issue has been found to be almost exclusive to a set of specifics. If the user is using the Cisco client, Time Warner/Road Runner Internet, and connecting their computer directly to the modem, you may experience this issue. Since this is a Time Warner issue and cannot be fixed by us, you should contact us and we can set you up with an alternative connection method. If you would like to try and set one of these up yourself, please use the Legacy or VPNC instructions.

Adding Exceptions

Mcafee Plus

For instructions on adding the VPN server to the Exceptions list on Mcafee Plus,CLICK HERE

Norton (W/ Internet Security)

For instructions on adding the VPN server to the Exceptions list on Norton (W/ Internet Security), CLICK HERE

Windows Live OneCare

For instructions on adding the VPN exception to Windows Live OneCare click HERE

ZoneAlarm

Double-click the ZoneAlarm icon in the System Tray
Click on Firewall in the left-hand toolbar area
Click on the Zones tab in the top right of the dialogue box. You should see your own computer's IP Address listed as in the Trusted Zone. You need the following as well...
Click on Add>> button and select range
In the Local Zone Properties dialogue box, click Add >>, range...
In the Trusted Zone specify:

 o IP Address 130.101.0.0
 o     ..     130.101.255.255
 o Description UA Trusted

Click OK